Privacy Policy

Privacy Policy

Introduction

Welcome to https://acupuncture-austin.storysurge.net! We are dedicated to providing an exceptional user experience while ensuring your privacy and data security. This Privacy Policy outlines our practices regarding the handling of personal information in line with international data protection laws, including PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this privacy statement does not extend to external links or third-party platforms, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy becomes relevant when you engage in the following activities:

  • Utilizing our applications and services as a registered user
  • Visiting any websites linked to and associated with this Privacy Statement
  • Subscribing to receive communications from us, such as newsletters, emails, telephone calls, or text messages/SMS

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes your user name, registration details, and any information required to create an account on our platform.
  2. Payment Information: Details related to payment methods you use for purchasing our products or services, such as cardholder name, card number, expiration date, and CVV/CVC code.
  3. Financial Information: Data associated with your financial transactions, including amounts spent, billing addresses, and payment history.
  4. Purchase Information: Records of the products or services you have purchased from us, along with any additional preferences expressed during the purchase process.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising ID, used to recognize and enhance user experience.
  6. Location Data: Information about your geographical location when you interact with our services, which helps us provide personalized content and services.
  7. Feedback: Any comments, reviews, or ratings you share with us, along with the corresponding interaction data.
  8. Social Media Information: Details obtained from social media platforms when users choose to connect their accounts for seamless access or sharing.
  9. Product Information: Data related to products viewed, added to carts, or purchased on our website, including product preferences and customization details.

We gather this information through various means, such as user input forms, order processes, analytics tools, cookies, and third-party data providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and performance monitoring.
  • Preference Cookies: Used to remember user preferences, such as language or content settings, to provide a personalized experience.
  • Analytics Cookies: Allow us to understand user behavior and interactions on our site, helping us improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by law or for legitimate business interests. Once the retention period expires, we securely delete or anonymize the data to prevent re-identification.

Security Measures

To protect your personal information, we implement robust security measures:

  • Encrypting sensitive data during transmission and storage using industry-standard protocols.
  • Engaging secure third-party payment processors for safe transaction handling.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (depending on your location)

The privacy laws in various jurisdictions grant individuals specific rights regarding their personal data:

  • Access: You may request access to the personal data we hold about you and receive information on our data processing activities.
  • Rectification: The right to have inaccurate or incomplete personal data corrected and updated.
  • Erasure (Right to be Forgotten): In certain cases, you can ask for the deletion of your personal data if there is no compelling reason for its retention.
  • Restriction: You may request restrictions on processing your personal data under specific circumstances.
  • Portability: The right to receive a copy of your personal data in a structured format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You are protected from adverse decisions based solely on your exercise of rights regarding your personal data.

To exercise these rights, please reach out to our privacy team at your earliest convenience. We will assist you in understanding and implementing your rights under applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to periodically review this page for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding our privacy practices or this policy, please contact us:

We value your trust in our company and are committed to protecting your personal data.